Find answers to frequently asked questions about our POS system.
No, if your device is damaged or stolen, simply send your serial number to our support team, and they will reactivate your license for use on a new device.
No special hardware is required. Our POS system is compatible with any Android device or Chrome OS.
Yes, all plans include 24/7 email support with quick response times.
Yes! We offer a 15-day free trial with full access to all features. No credit card is required. You can start with our free plan and upgrade at any time.
Absolutely. We employ industry-standard encryption and security protocols to safeguard your data. All information is stored on secure, redundant servers with regular backups, and we never share your data with third parties.
Yes, Our POS systems offer mobile solutions that allow you to process transactions, manage inventory, and access reports using smartphones or tablets.
Yes, most POS systems allow you to export reports in various formats, such as CSV, or PDF. This feature ensures that you can share or analyze your business data using external tools like spreadsheets or accounting software. Exported reports typically include sales, inventory, and customer data, helping you make informed decisions efficiently.
Yes, you can! Our POS system allows you to add an unlimited number of items, ensuring you can manage your entire inventory effortlessly, no matter how extensive it is.
Yes, you can create a manual backup anytime and use your Backup ID to restore it on another device.
Our POS system works on Android and Chrome OS. However, you can use an Android emulator like LDPlayer to run it on Windows or macOS. Additionally, Windows 11 supports installing Android apps via the Amazon Appstore or by sideloading APK files, allowing you to sideload APKs. In both cases, you’ll need a LAN/WiFi printer for compatibility.